Terms & Conditions

Please read carefully the Terms & Conditions before you purchase anything from our LIFEENERGY web shop. By completing the order, we assumed you have understand and agreed to our Terms and Conditions stated below.

Shipping & Delivery

Shipping for the most countries are 25€. For some countries we did not setup prices because market is constantly changing in the pricing and we strive to find always a best solution among the several shipping companies like DPD, GLS, UPS. Post etc... So before an order we suggest always that you contact us to check all the options.

Payment

Payment can be done only upfront to our bank account, by PayPal or with MasterCard, VISA, Maestro and other credit cards via integrated payment processor MyPOS.

  • Credit cards::
    PayPal and MyPOS
  • bank account at Zagrebačka banka
    SWIFT (BIC): ZABA2HRX

    Company: LIFEENERGY NOVUS j.d.o.o. Jamine 14, 10000 Zagreb, Croatia
    IBAN: HR6223600001102906908

Privacy, Security and Cookies

With every order we create an account for you (or you use already registered account from before). By doing that, we keep track of your orders, payment and returns and you also have all your details stored encrypted in our system. By visiting our site you have also accept the cookies we stored to provide you better experience. Cookies in our system are only used for tracking you as returning visitor to avoid popups and information. We are not selling any of your private data to anybody outside LIFEENERGY projects.

Returns & Replacements

If you are not satisfied with the products you have possibility to send them back to us on your cost within 14 days after receiving the product. Then within 14 days we shall return you full amount. Costs of the shipments and bank fees are not included in the returning amount.

Complaints

All your complaints need to be addressed to our email address. We will give our best for any issue which might arise in our collaboration with you and try to get you satisfied in all cases.
WhatsApp Us