Terms & Conditions
Please read carefully the Terms & Conditions before you purchase anything from our LIFEENERGY web shop. By completing the order, we assumed you have understand and agreed to our Terms and Conditions stated below.
Shipping & Delivery
Shipping for the most countries are or free or really small amount for the product we sell (package weight are 5kg or more). Delivery is done to your address you stated on order within 2-5 working days after payment depends on Euro zone where your country is located.
- FREE delivery to your door for orders with 120€ values or more
- GLS logistic service to your door for 12,5 € fee for all other orders
Zone 2 list, eta 20€: Austria, Czech Republic, Hungary, Germany, Slovakia
Zone 3 list, eta 25€: Belgium, Denmark, Estonia, France, Great Britain, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden
Zone 4 list, eta 35€: Bulgaria, Finland, Greece, Romania
Currently we have payment options only direct to our banc account of by paying it to your delivery service once you received the good.
- bank account at Zagrebačka banka
SWIFT (BIC): ZABA2HRX
Company: EL KOLIBRI j.d.o.o. Jamine 14, 10000 Zagreb, Croatia
- payment to GLS logistc upon delivery
fee 3 €
Privacy, Security and Cookies
With every order we create an account for you (or you use already registered account from before). By doing that, we keep track of your orders, payment and returns and you also have all your details stored encrypted in our system. By visiting our site you have also accept the cookies we stored to provide you better experience. Cookies in our system are only used for tracking you as returning visitor to avoid popups and information. We are not selling any of your private data to anybody outside LIFEENERGY projects.
Returns & Replacements
If you are not satisfied with the products you have possibility to send them back to us on your cost within 14 days after receiving the product. Then within 14 days we shall return you full amount. Costs of the shipments and bank fees are not included in the returning amount.
All your complaints need to be addressed to our email address. We will give our best for any issue which might arise in our collaboration with you and try to get you satisfied in all cases.